Cookie Policy
This Cookie Policy (“Policy”) explains how our online gaming platform uses cookies and similar tracking technologies to enhance your gaming experience, secure your account, and provide personalised services. We are committed to transparency and compliance with Indian data protection regulations, including the Information Technology Act, 2000, and the Intermediaries Rules. Last updated: January 28, 2026.
1. What Are Cookies and Similar Technologies
Cookies are small text files stored on your device when you visit our platform. They contain information about your browsing behaviour, preferences, and login credentials. Beyond traditional cookies, we also utilise similar technologies including web beacons, pixels, local storage, and session identifiers to track user interactions and optimise platform functionality. These technologies work together to create a seamless and secure gaming environment while ensuring compliance with applicable Indian gaming regulations and responsible gambling standards.
2. Types of Cookies We Use
Our platform employs several categories of cookies, each serving distinct purposes in delivering our services and maintaining compliance with regulatory requirements:
- Essential Cookies: Required for basic platform functionality, account security, and transaction processing. These cookies enable you to log in, deposit funds, and access your gaming account without interruption.
- Performance Cookies: Collect anonymised data about how you interact with our platform, including page load times, feature usage patterns, and navigation behaviour. This information helps us identify technical issues and optimise server performance.
- Analytical Cookies: Track aggregate user statistics, gaming preferences, and platform usage trends. These cookies do not identify individual players but provide valuable insights for improving our services and user interface design.
- Marketing and Advertising Cookies: Enable us to display targeted promotions, personalised bonus offers, and relevant gaming content based on your preferences and behaviour history on our platform.
- Social Media Cookies: Allow integration with social platforms, enabling you to share achievements, participate in community events, and access social login features if available.
- Third-Party Cookies: Set by external service providers including payment processors, security vendors, and analytics platforms to facilitate transactions, prevent fraud, and enhance platform reliability.
3. Purpose and Function of Cookie Usage
Cookies serve multiple critical functions in our gaming ecosystem. They maintain your login session, remembering your username and preferences across multiple visits to reduce friction during gameplay. Security-related cookies monitor unusual account activity, detect potential fraud, and validate your identity during sensitive transactions such as withdrawals and bonus claims. Performance optimisation cookies help us deliver faster loading times for slot games and live dealer interfaces by storing cached data on your device. Personalisation cookies remember your favourite games, preferred bet amounts, and language settings to create a customised experience. Compliance cookies ensure we meet regulatory requirements for responsible gambling, tracking your interaction with limit-setting tools and self-exclusion features to demonstrate our commitment to player protection under Indian gaming laws.
4. Cookies from Third-Party Services
Our platform integrates with external service providers who set their own cookies on your device. Payment gateway providers such as banking partners require identification cookies to process deposits and withdrawals securely. Fraud prevention vendors use security cookies to monitor for suspicious activity and protect your account from unauthorised access. Analytics companies deploy measurement cookies to aggregate performance data across multiple websites. Marketing partners utilise behavioural cookies to assess the effectiveness of promotional campaigns and advertising placements. Each third-party provider maintains its own privacy policy, and you may review their specific cookie practices through links provided in our service agreements. We carefully vet all third-party partners to ensure they comply with Indian data protection standards and do not engage in unauthorised data selling.
5. Cookie Duration and Expiration
Cookies remain on your device for varying durations depending on their function and your account status. Session cookies expire automatically when you close your browser or log out from your gaming account, typically lasting between thirty minutes and two hours depending on your activity level. Persistent cookies may remain on your device for extended periods, ranging from several months to two years, unless you manually delete them or clear your browser cache. Login preference cookies generally persist for thirty days to reduce the frequency of authentication during repeat visits. Marketing cookies typically expire within ninety days but may be refreshed each time you visit our platform. You retain full control over cookie duration through your browser settings, which allow you to specify automatic deletion of all cookies upon browser closure or set custom expiration periods for different cookie categories.
6. Your Rights Regarding Cookie Management
You possess comprehensive rights regarding cookie usage on our platform. You may refuse non-essential cookies while retaining access to core gaming features, though performance and personalisation may be diminished. You can delete cookies stored on your device at any time through browser settings without contacting support. You have the right to receive detailed information about which cookies are active on your account and their specific purposes. You may withdraw consent for marketing cookies separately from essential or analytical cookies, allowing customised control over different cookie categories. Indian data protection principles grant you the right to access, modify, and delete personal information collected through cookies, subject to legitimate business and security requirements. You may lodge complaints with relevant authorities if you believe our cookie practices violate applicable privacy regulations.
7. How to Manage Cookies in Your Browser
Most modern browsers provide built-in tools for managing cookies. Follow these instructions for popular browsers:
- Google Chrome: Access Settings, navigate to Privacy and Security, select Cookies and Other Site Data, then choose whether to allow all cookies, block third-party cookies, or block all cookies. You can also create exceptions for specific websites.
- Mozilla Firefox: Open Preferences, select Privacy and Security, scroll to Cookies and Site Data, and choose your preferred cookie handling option including complete blocking or selective acceptance.
- Apple Safari: Go to Preferences, select Privacy, and configure cookie settings to block cookies from third parties or all websites as desired.
- Microsoft Edge: Open Settings, select Privacy and Security, find Cookies and Site Permissions, and adjust cookie blocking levels to suit your preferences.
- Opera Browser: Access Settings, navigate to Advanced, select Privacy and Security, then manage cookies with granular control over website-specific permissions.
8. Do Not Track and Privacy Preference Signals
Some browsers include “Do Not Track” functionality that sends signals to websites requesting limited data collection. While we respect these signals, our platform may continue using essential cookies necessary for account security and transaction processing, as these are required under Indian regulatory frameworks governing online gaming and financial transactions. You may also configure privacy preference centres within our platform to express your granular preferences regarding non-essential cookies without disabling core functionality. These preference signals are stored in our systems and transmitted to third-party service providers to ensure consistent privacy treatment across all integrated services. We regularly audit our cookie practices against your stated preferences to ensure compliance and transparency.
9. International Data Transfers and Cookie Data
Information collected through cookies may be processed and stored on servers located within India as well as internationally, depending on our service provider locations. Any international transfer of cookie-related data complies with Indian data protection standards and contractual safeguards equivalent to those provided under Indian law. Third-party service providers located outside India operate under binding data processing agreements that mandate equivalent privacy protection and restrict unauthorised use of cookie data. We do not sell cookie-derived personal information to unaffiliated marketers or data brokers without explicit consent. Cross-border data flows are minimised where technically feasible, with preference given to processing within Indian jurisdiction whenever operationally practical.
10. Cookie Compliance with Indian Regulations
Our cookie practices comply with applicable Indian laws including the Information Technology Act, 2000, the Information Technology Rules, 2021, and the Intermediaries Rules governing online service providers. We obtain explicit consent for non-essential cookies before deployment, maintaining detailed records of consent timestamps and cookie categories accepted by each user. Our cookie policy language is clear, accessible, and available in multiple Indian languages to ensure comprehension across diverse user populations. We provide mechanisms for users to withdraw consent, delete cookies, and exercise data subject rights without penalty or service interruption. Regular audits ensure our cookie practices remain aligned with evolving Indian regulatory requirements and judicial interpretations regarding digital privacy and user rights.
11. Changes to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our technologies, regulatory requirements, or gaming service features. Significant modifications will be communicated through email notification to registered users and prominent notices displayed on our platform. Your continued use of our platform following policy updates constitutes acceptance of revised cookie practices. Historical versions of this policy remain available upon request for your review and comparison. We encourage you to regularly consult this policy to stay informed about how we utilise cookies and similar technologies. For questions regarding this policy or to exercise your cookie-related rights, contact our support team through the channels specified in our main privacy documentation. We remain committed to transparent, compliant, and user-respectful cookie practices throughout your gaming experience.